| TERMS & CONDITIONS |
| Terms and Conditions to be signed with all orders. |
| |
| Payment
Policy |
 |
A 30% deposit is required, within seven days of
confirmation of a purchase order. |
|
All orders require proforma payment, (full payment
on delivery), until credit terms are established.
|
|
Delivery / freight costs are the responsibility
of the Buyer and are subject to the weight and destination
of the order. |
|
Payment to fibre red can be made using any of
the following options: |
| |
| a. |
Visa or MasterCard; |
| b. |
Cash/Certified Cheque made out to fibre
red Pty. Ltd.; or |
| c. |
Direct Deposit into the fibre red bank account. |
|
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| |
| Cancellation
Policy |
|
Cancellations of orders must be requested within
2 weeks of the original order date. |
|
Order changes must be requested within 2 weeks
of the original order date. |
|
Full refund of the Buyer’s deposit will
be given within 2 weeks of the original order date. |
|
No deposit refund will be given for
cancellation of orders after two weeks from the
original order date. |
|
| |
| Return
Policy |
|
All claims for return of fibre red garments must
be made within five days of receipt of the order. |
|
No returns of garments will be accepted by fibre
red unless previously communicated with fibre red,
(either on the phone, email or in a letter). |
|
Any garments returned to fibre red which are not
found to be faulty* or incorrectly supplied, will
be returned to the Buyer. |
|
‘fibre red’ will reimburse delivery
costs for return of any garments, which are faulty
or incorrectly supplied. In this situation, Buyers
will be given the option for a full refund of the
wholesale price of the garments or delivery of a
replacement garments. |
|
Any requests to exchange ordered garments, for
different garments, will be considered by fibre
red on a case-by-case scenario. |
|
| |
| Other
Policies |
|
fibre red garments are for sale only, at the original
address specified by the Buyer on the order form. |
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